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(941) 629-2500Charlotte County
(941) 205-2133Punta Gorda
(941) 423-0250Sarasota County

A Message Regarding COVID-19 from Ray’s Complete Plumbing

Your Safety is Our Priority!

As we continue to monitor the developing COVID-19 situation, we want you to know that the team at Ray’s Complete Plumbing is here for you. We are open our regular hours, with 24/7 support available for serious plumbing emergencies. We are committed to providing timely, cost-effective solutions to your plumbing needs during this trying time. 

The safety of both clients and employees is our priority. We take our role in the community seriously and try to make every effort to ensure our clients are taken care of but also that our technicians are safe as we enter our clients’ homes and businesses.

COVID-19 Policies and Precautions

Our staff is taking precautions to ensure the observation of social distancing and hygienic practices, and we are kindly asking that our clients do the same in order to protect our technicians. These precautions include:

  1. If a technician, or any member of their household, is sick or not feeling well, they will be asked to stay home and get well. Likewise, we are checking with each customer prior to their appointment to ensure that everyone in their household is feeling well and has not traveled recently. If you are sick or have been exposed to the Coronavirus, please cancel or reschedule your appointment by calling us at (941) 629-2500.
  2. When our technicians come to your home or business, they will greet you with a friendly smile and a wave instead of shaking your hand. During the appointment, the technician will strive to maintain a distance of 10-12 feet from the client, and we ask our clients to please respect these safe boundaries. The technician will also be happy to meet you outside your home or in the garage whenever it is possible to avoid entering your home.
  3. Each technician will make use of company-supplied hand sanitizer, face masks, face shields, gloves and booties. They will spray their work area with a disinfectant spray before beginning and after completing the job.

We thank you in advance for your patience and cooperation during this challenging time. If we work together in prioritizing one another’s health and safety, we can stop the spread of COVID-19 while continuing to provide and receive services essential to our comfort and well-being.

If you need plumbing service, call us anytime! (941) 629-2500

– Your friends over at Rays Complete Plumbing

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